Team of specialists on hand for busiest day in-centre
Thousands of shoppers are expected to head to Meadowhall for Black Friday later this week. With the introduction of a highly trained team of expert Customer Service Staff armed with transactional mobile technology with the ability to queue bust using iPads on the malls, the Centre is more than prepared for the crowds of customers.
In anticipation for the event, which originates in the USA, the region’s favourite Shopping Centre has put special measures in place in order to help customers with their lists of Christmas gifts.
Expected to be a huge hit with Black Friday visitors, the young, dynamic team of retail specialists – better known as the Meadowhall Shopping Gurus – will be in-centre to help bargain hunters locate the stores they are looking for, offer gift advice and even service customers with any gift card purchases they need for family and friends over the Christmas period.
Black Friday, which falls on November 28, is traditionally the first Friday after Thanksgiving in the USA and sees many people start their shopping for the Christmas season. In recent years the major shopping event has crossed the Atlantic and has been growing in popularity with retailers and customers in the UK.
Darren Pearce, Centre Director at Meadowhall Shopping Centre, said: “Having extra Customer Service staff will really help to ‘queue bust’ on Friday as we are expecting thousands of extra visitors to take advantage of great retailer offers, with the opportunity for customers to purchase gift cards instantly.
“Christmas is a peak time for us in the sale of gift cards, not only do we see family members purchasing them, we also see many corporate businesses buying in bulk for their staff as a Christmas gift.”
Many of Meadowhall’s retailers will be launching exclusive Black Friday offers for shoppers, including Apple, who are promoting a one day in-store event.
Darren added: “Each visitor will experience the wonderful festive atmosphere in-centre while picking up some great deals on Christmas gifts from the brilliant range of special Black Friday discounts on offer.”
Meadowhall Shopping Centre has welcomed American brands over the years including: Hollister; Gap; Estee Lauder; Clinique; Victoria’s Secret and Levi’s.
Meadowhall Shopping Centre boasts a wide range of leading retailers, popular high street stores and hosts many of the top food chains. For further information visit: www.meadowhall.co.uk